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By making your booking you are entering into an agreement with us. By agreeing to these terms and conditions you are confirming that you understand and will comply with them
Please be aware that these terms and conditions are applicable for all courses we deliver, regardless of what country the course is taking place in.
Please carefully read our terms and conditions below:
1. Go Noisy may, from time to time, change these terms and conditions without notice.
2. Before booking onto a course, please ensure you have read the course content, to ensure the course will meet your training requirements and that you meet the course attendance criteria.
3. If it transpires you have willingly and deliberately provided inaccurate information that does not meet the course pre-requisites, it will result in your place on the course being forfeited with immediate effect, without refund. Deliberately providing misleading a nd inaccurate information to us, will not be tolerated and may lead to further investigation/action by us or a 3rd party.
PRE-COURSE REQUIREMENTS - Very important - please read carefully and comply
4. All courses are taught in English and therefore it is a requirement for you to be able to speak, read and write English to a good standard.
This is to ensure that:
5. There is a requirement for you to have a good level of fitness prior to attending our courses, as some of the activities you will be conducting require core strength, explosive fitness, good cardiovascular function, upper body strength and good mental fitness.
6. The Individuals with Disabilities Education Act (IDEA) is a piece of federal legislation that ensures students with a disability are provided with appropriate education that is tailored to their individual needs. Go Noisy’s Equal Opportunities Policy states that all course participants should be treated equally, irrespective of a “Learning” disability.
The content and nature of our courses and the employment in the industry that our courses serve, require course participants to have a good standard of “physical” ability and to have good eyesight and hearing, be able to walk, run, crawl, jump, lift heavy objects, climb stairs, engage in robust physical activity in both open and confined spaces, drive, and safely handle weapon systems and it should be clear that certain “Physical” and “Mental” disabilities would render an individual incapable of achieving those criteria and therefore, ineligible to attend our training courses. Course candidates who suffer from Learning Difficulties are eligible to attend our courses, and will not be disadvantaged, as our courses cater to all learning styles.
7. The following courses require you to hold a valid and in-date drivers licence, to be eligible to attend:
All other courses do not require the ability to be able to drive.
8. There is a requirement for all course participants to sign a Disclaimer, accepting responsibility for any driving accidents that may be incurred whilst participating in “off range” course activities. We will not ask any course participant to drive in any manner that would render the course participant incompetent or unable to carry out the driving task requested. Go Noisy are NOT liable for any damage caused by a course participant’s inability to drive in a straight line or park a vehicle safely.
9. Due to irregular, unpredictable and ever-changing COVID-related restrictions, quarantines, lockdowns and travel restrictions, we are advising that when you make your booking, that you make your deposit payment ONLY. We are also advising that you should NOT book flights or make travel arrangements unless you have taken out the necessary Insurance, which allows you to recoup the costs. It is the course participant’s responsibility to check travel and entry restrictions/procedures, to the country your course is taking place in.
10. The preferred method of payment is by Card Transaction on the website.
11. There are two payment options available:
12. Once a payment is received, you will automatically be sent a payment confirmation email, a set of course joining instructions, that will explain everything you need to know for attending the course and a course attendance disclaimer for you to complete and sign and submit to us via your account on our website.
13. If you are booking onto a course in the UK, all payments should be made in GBP.
14. A non-refundable deposit is required to reserve a place on a course. Without a deposit, your place on your chosen course is not secured nor are any administrative arrangements made for your attendance.
15. Regardless of chosen payment option, full payment of course fees must be made, no later than 14 days, before commencement of the course. Failure to not make your full course payment before that 14-day period, without informing us, in advance, of a late payment explanation, could result in the forfeit of your place on the course and the loss of any course costs paid to date.
16. For courses to successfully run, all Go Noisy courses have a minimum participant requirement. If you withdraw from a course at short notice or fail to turn up, then it could be the difference between the course running or not, which can be extremely unfair for the remainder of the course participants and potentially financially damaging to Go Noisy business and reputation, if a course has to be cancelled due to a participant’s short-notice withdrawal.
17. If you have made a full course payment and you have to cancel or postpone your course and you give us over 14 days’ notice (before the commencement of your course) then you will either receive a full refund, minus deposit or your course payment will carry over to the next available course date of your choice.
18. If you have made a full course payment and you have to cancel your course and you give us less than 14 days’ notice (before the commencement of your course) then no refund will be given, as you will have indirectly taken a space on that course, which another participant could have had. However, you will be given the option to attend the next available course at no extra cost.
19. If you do not attend a course, and have not previously informed us, the full course fee remains payable.
20. If you arrive late for a course or are absent from any session, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. In all cases, the full course fee remains payable.
21. Should your circumstances mean that you need to transfer to another course, then this will be completed free of charge, provi ding there are available spaces on the next course.
22. If you choose to transfer onto another course, then you should give Go Noisy at least 14 days’ notice (before the commencement of your original course start date) otherwise the charges explained in paragraph 17 (above) will apply.
23. If you have paid your deposit ONLY and choose to transfer onto another course, whilst complying with the details contained in paragraph 17 (above) your deposit will carry forward to that new course. However, we would require full payment of your new course upfront, as we are effectively taking away a place on that future course that someone else may want to book and pay for.
24. If you have paid your full course fee and choose to transfer onto another course, whilst complying with the details contained in paragraph 17 (above) your course fee will carry forward to that new course.
25. Refunds will NOT be given, should a request be made to cancel having already transferred onto another course. i.e., you will only be permitted to transfer onto one additional NEW course without having to pay another deposit payment.
26. If you transfer onto another course for a second time, after withdrawing from a course a second time, then your original deposit will be lost and you will be required to pay the course fee in full, before your place on any future course will be considered. We do this because of the frustrating frequency of course participants who continuously "course hop", which has a detrimental effect on our ability to run a course.
27. On occasions, Go Noisy may find it necessary to cancel a course.
28. If the reason for the cancellation is within our responsibility and control, for example, insufficient student attendance due to our failure to advertise the course effectively, then Go Noisy will accept full responsibility and will offer th e following reparation options to course students:
29. If the reason for the cancellation is unforeseen and out of our control, including but not limited to:
Then Go Noisy will not accept responsibility for the course cancelation and will offer the following reparations to course participants:
29. Where requested, Weapons Competency Certificates can be issued to course participants.
30. Where requested, written performance/assessment reports, for corporate clients, will be sent by e-mail within 5 working days of the course ending.
31. If you are departing a course by plane, as part of standard Airport Security procedures, you may be stopped at security and have your luggage, hands or belongings swabbed for explosives and/or firearms residue. Because of this, you will be given a letter that states that you have been using firearms/ammunition, whilst on a course.
32. If you are an overseas course participant, residing in a country that requires the application of a visa to enter the country where your course is being conducted, we will send you a “Letter of Attendance”, to support your visa application. However, due to illegal immigration concerns and our obligation to not contribute to or be a vehicle for such activities, full course payment must be made prior to any Letter of Attendance being sent. This is to reduce the chances of any false course attendance intent, where the person may use the Letter of Attendance to enter the country illegally and subsequently abscond.
33. When participating in any Go Noisy course, you are respectfully requested to adhere to the high standards reasonably expected by Go Noisy and conduct yourself in an appropriate manner, at all times.
34. Any unacceptable behaviour could result in you being terminated from the course with immediate effect, without refund and/or a "Do Not Employ" instruction being shared with Go Noisy's extensive security industry network.
35. Due to the nature of Firearms Training, Go Noisy has a "zero tolerance" policy on any course participant consuming alcohol during the course. If you arrive on the range smelling of alcohol or are deemed to be still under the influence of alcohol, you will not be perm itted on the range.
36. No illegal drugs are to be consumed at any time. If you have a medical condition that requires the regular taking of prescription medication, we will respectfully request that you let us know (a) the reason and (b) where the prescription medication is kept on your person. We will treat such information in the strictest of confidence and in adherence to US Law regarding privileged information.
37. If there is a problem during the provision of our training, you must report it in the first instance to the course instructor. If it remains unresolved then the issue should be reported immediately to either of the Managing Directors so all efforts can be made to resolve the problem.
38. In the event that the problem cannot be resolved you must notify Go Noisy in writing giving full details within 7 days of the end of the course. Failure to serve notice of the complaint in accordance with the above will preclude you from being entitled to any further action against Go Noisy.
39. None of the exclusions and limitations in our terms and conditions are intended to limit any rights which you may have, nor in any way exclude or limit your liability for personal injury or death resulting from Go Noisy’s negligence or that of its employees or for any liability incurred as a result of fraud or fraudulent misrepresentation by Go Noisy.
40. By agreeing to the terms and conditions you acknowledge that you are engaging in activities that involve a level of risk.
41. These risks include (but are not limited to) physical injury or even death.
42. By engaging in the activities provided by Go Noisy, you agree to assume these risks and agree to release and discharge Go Noisy and its directors, employees, subcontractors, and agents from any direct, indirect, or consequential loss or damage and all and any claims, actions, proceedings, liabilities, and costs arising from, or in any way connected with, the activities.
43. For the avoidance of doubt, by agreeing to these terms and conditions, you are agreeing that Go Noisy and any of its employees or contractors, will be absolved of all liability, if caused by your own:
44. Go Noisy has the right to take pictures and recordings of course participants during activities and services. By agreeing to these terms and conditions you accept that all rights whatsoever in connection will be owned solely by Go Noisy and further accept and agree t hat any recordings may be used by Go Noisy at its absolute discretion in any manner including but not limited to its website , promotional material, and advertisements.
45. Go Noisy products/activities/logos/intellectual property and course materials are copyright protected and any violation of copyright will be pursued in accordance with US Copyright Law.
46. The recording of lessons on any recording device, without first asking the permission of Go Noisy, is strictly prohibited and will be viewed as a breach of US Copyright Law.
47. Similarly, the taking of photographs of lesson plans, PowerPoints or any other Go Noisy product is strictly prohibited and will be viewed as a breach of US Copyright Law.
48. Private, Corporate and/or Government Clients who have asked us to deliver a "bespoke" course for them and who do not wish photographs or videos to be taken for public consumption, because of Operational reasons, will have their request fully respected.
49. We employ the use of cookies. By using Go Noisy’s website you consent to the use of cookies in accordance with Go Noisy’s privacy policy. Most modern-day interactive websites use cookies to retrieve user details for each visit. Cookies are used in some areas of our website, in order to enable the functionality of this area and for ease of use for those people visiting our website.
51. Unless otherwise stated, Go Noisy own the intellectual property rights for all content and material on our website. All intellectual property rights are reserved. Unless you have an account with us, you are not permitted to download/screenshot or print pages from our website, for your own personal use, subject to any restrictions set in these terms and conditions.
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